{"id":7711,"date":"2019-02-26T08:04:27","date_gmt":"2019-02-26T07:04:27","guid":{"rendered":"https:\/\/testservicelg.hkaudio.com\/widerruf\/"},"modified":"2026-03-30T14:56:09","modified_gmt":"2026-03-30T12:56:09","slug":"statutory-right-of-withdrawal","status":"publish","type":"page","link":"https:\/\/dev.servicehkaudio.com\/en\/statutory-right-of-withdrawal\/","title":{"rendered":"statutory right of withdrawal"},"content":{"rendered":"<h3 style=\"padding-left: 40px;\">Right of withdrawal for consumers<\/h3>\n<p style=\"padding-left: 40px;\">(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity.)<\/p>\n<h1 style=\"padding-left: 40px;\">Cancellation policy<\/h1>\n<h3 style=\"padding-left: 40px;\">Right of withdrawal<\/h3>\n<p style=\"padding-left: 40px;\">You have the right to withdraw from this contract within 14 days without giving any reason.<\/p>\n<p style=\"padding-left: 40px;\">The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>on which you or a third party designated by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered together, or<\/li>\n<li>on which you or a third party designated by you, who is not the carrier, took possession of the last goods, provided that you ordered several goods as part of a single order and these are delivered separately, or<\/li>\n<li>on which you or a third party designated by you, who is not the carrier, took possession of the last partial shipment or the last item, provided that you ordered goods that are delivered in several partial shipments or items, or<\/li>\n<li>on which you or a third party designated by you, who is not the carrier, took possession of the first goods, provided that you have concluded a contract for the regular delivery of goods over a defined period of time.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"padding-left: 40px;\">To exercise your right of withdrawal, you must inform us (Music &amp; Sales Professional Equipment GmbH, Tritschler Stra\u00dfe 3, D-66606 St. Wendel, Germany, telephone number: +49 6851 905 0, email address: etshop@musicandsales.com) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory. You can also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website https:\/\/dev.servicehkaudio.com\/widerrufserklaerung\/. If you make use of this option, we will immediately send you an acknowledgement of receipt of such a withdrawal (e.g. by email).<\/p>\n<p style=\"padding-left: 40px;\">To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.<\/p>\n<h3 style=\"padding-left: 40px;\">Consequences of the revocation<\/h3>\n<p style=\"padding-left: 40px;\">If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement.<\/p>\n<p style=\"padding-left: 40px;\">We may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.<\/p>\n<p style=\"padding-left: 40px;\">You must return the goods without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract.<\/p>\n<p style=\"text-align: center;\">Music &amp; Sales<br \/>\n&#8211; Servicecenter &#8211;<br \/>\nMagdeburger Str. 8<br \/>\nD-66606 St. Wendel<\/p>\n<p style=\"padding-left: 40px;\">to return or hand over the goods. The deadline is met if you send the goods before the end of the fourteen-day period.<\/p>\n<p style=\"padding-left: 40px;\">You bear the direct costs of returning the goods.<\/p>\n<p style=\"padding-left: 40px;\">You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.<\/p>\n<h3 style=\"padding-left: 40px;\">Exclusion of the right of withdrawal<\/h3>\n<p style=\"padding-left: 40px;\">The right of withdrawal does not apply according to \u00a7 312g para. 2 of the German Civil Code (BGB) in the following cases:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Contracts for the supply of alcoholic beverages, the price of which was agreed upon at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence.<\/li>\n<li>Contracts for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2 style=\"padding-left: 40px;\">Sample cancellation form<\/h2>\n<p style=\"padding-left: 40px;\">If you wish to cancel the contract, please fill out this form and return it, or use our contract cancellation function (see below).<\/p>\n<p style=\"padding-left: 40px;\">\u2013 To<\/p>\n<p style=\"padding-left: 40px;\">Music &amp; Sales Professional Equipment GmbH, Tritschler Stra\u00dfe 3, D-66606 St. Wendel, Deutschland, Telefonnummer: +49 6851 905 0, E-Mail-Adresse: etshop@musicandsales.com<\/p>\n<p style=\"padding-left: 40px;\">\u2013 I\/We (*) hereby revoke the contract concluded by me\/us (*) for the purchase of the following goods (*)\/ the provision of the following service (*).<\/p>\n<p style=\"padding-left: 40px;\">\u2013 Ordered on (*)\/received on (*)<\/p>\n<p style=\"padding-left: 40px;\">\u2013 Name of consumer(s)<\/p>\n<p style=\"padding-left: 40px;\">\u2013 Address of the consumer(s)<\/p>\n<p style=\"padding-left: 40px;\">\u2013 Signature of the consumer(s) (only for notifications on paper)<\/p>\n<p style=\"padding-left: 40px;\">\u2013 Date<\/p>\n<p>___________<br \/>\n(*) Delete as appropriate.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"fusion-button-wrapper\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/dev.servicehkaudio.com\/en\/declaration-of-revocation\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">contract cancellation<\/span><\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Right of withdrawal for consumers (A consumer is any natural  [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7711","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dev.servicehkaudio.com\/en\/wp-json\/wp\/v2\/pages\/7711","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.servicehkaudio.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.servicehkaudio.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.servicehkaudio.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.servicehkaudio.com\/en\/wp-json\/wp\/v2\/comments?post=7711"}],"version-history":[{"count":0,"href":"https:\/\/dev.servicehkaudio.com\/en\/wp-json\/wp\/v2\/pages\/7711\/revisions"}],"wp:attachment":[{"href":"https:\/\/dev.servicehkaudio.com\/en\/wp-json\/wp\/v2\/media?parent=7711"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}