Shipping and Delivery
We only deliver to the below mentioned countries. Thus, the delivery address must be within these countries.
Deviating from this, the customer may also collect the products from the Music & Sales warehouse at 66606 St. Wendel. If the customer collects the ordered goods, no shipping costs shall be charged. An overview of the shipping costs can be found in the chart below. The prices stated are inclusive of VAT.
| Country | Shipping Method | Shipping Costs | |
| Germany | GLS | (up to 25 Kg) | 6,19 € (incl. 19% VAT) |
| (up to 31,5 Kg) | 8,81 € (incl. 19% VAT) | ||
| DHL | (up to 1 Kg) | 5,95 € (incl. 19% VAT) | |
| (up to 5 Kg) | 7,80 € (incl. 19% VAT) | ||
| (up to 10 Kg) | 9,50 € (incl. 19% VAT) | ||
| (up to 31,5 Kg) | 17,50 € (incl. 19% VAT) | ||
| Austria / BeNeLux/ Czech Republic/ Denmark/ France / Poland | DHL | (up to 1 Kg) | 14,50 € (incl. 19% VAT) |
| (up to 5 Kg) | 18,50 € (incl. 19% VAT) | ||
| (up to 10 Kg) | 23,50 € (incl. 19% VAT) | ||
| (up to 31,5 Kg) | 44,50 € (incl. 19% VAT) | ||
| Hungary / Italy / Slovakia / Slovenia / Spain / Sweden | DHL | (up to 1 Kg) | 15,00 € (incl. 19% VAT) |
| (up to 5 Kg) | 19,50 € (incl. 19% VAT) | ||
| (up to 10 Kg) | 24,50 € (incl. 19% VAT) | ||
| (up to 31,5 Kg) | 49,00 € (incl. 19% VAT) | ||
| Croatia / Cyprus / Estonia / Finland / Greece / Ireland / Latvia / Lithuania / Malta / Portugal / Romania | DHL | (up to 1 Kg) | 15,50 € (incl. 19% VAT) |
| (up to 5 Kg) | 20,50 € (incl. 19% VAT) | ||
| (up to 10 Kg) | 25,50 € (incl. 19% VAT) | ||
| (up to 31,5 Kg) | 49,00 € (incl. 19% VAT) | ||
| Customer collects the products from the warehouse in St. Wendel, Germany | Collection by the customer | Free of charge | |
You can obtain information about availability or the delivery time in the item description. If you are an entrepreneur pursuant to Section 14 BGB [German Civil Code], delivery deadlines are only binding if these have been expressly agreed in writing. We do, however, strive to adhere to the delivery deadlines stated in the item description.
The delivery deadline shall start to run on payment by cash with order on the day after the payment order was issued to the transferring credit institute, or in the case of other payment methods on the day after the conclusion of the agreement and ends with the termination of the last day of the deadline. If the last day of the deadline falls on a Saturday, Sunday or a state-recognized general public holiday at the place of delivery, the next working day shall be the deadline instead.
Upon collection of the goods in the warehouse of Music & Sales, the customer will be informed by e-mail when the goods are ready for collection. The e-mail will be sent to the customer within the specified delivery time. The customer must pick up the goods within five working days of receiving the message.